Privacy Policy
Last Updated: October 7, 2026
Blue Lagoon Hot Tubs respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or making a purchase. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information We Collect
We may collect information you voluntarily provide when you:
- Place an online order
- Submit a contact or service request form
- Request information about a hot tub or other product
- Contact us by phone, email, or through our website
- Sign up to receive marketing communications
- Create or use an online shopping account
This information may include your name, email address, phone number, billing or shipping address, order information, and other information you choose to provide.
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, referring website, pages visited, and general website usage information.
Online Purchases
Our online store may use third-party e-commerce and payment-processing services, including Shopify and its payment providers.
When you make a purchase, information necessary to process the transaction may be provided directly to these service providers. Payment information is handled according to the privacy and security practices of the applicable payment processor.
Blue Lagoon Hot Tubs does not need to directly store your complete credit card information in order to process transactions handled through these providers.
How We Use Your Information
Information collected through our website may be used to:
- Process and fulfill orders
- Arrange shipping or local pickup
- Respond to questions and requests
- Provide customer service
- Schedule or coordinate services
- Communicate about an order or service request
- Help identify compatible hot tub products or replacement parts
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Send promotional communications when permitted
- Comply with legal, accounting, and regulatory requirements
We do not sell your personal information to third parties.
Cookies & Website Analytics
Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand how visitors use the website, and improve website performance.
We may also use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta, Shopify, or similar platforms. These services may use cookies or other technologies to collect information about website activity.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Advertising & Remarketing
We may use advertising platforms to measure advertising performance or show relevant advertising to previous website visitors.
Depending on the services enabled on this website, these platforms may collect information about your interaction with our website using cookies, pixels, or similar technologies.
You can manage certain advertising preferences through the privacy and advertising settings offered by your browser, device, Google, Meta, and other applicable providers.
Email & Marketing Communications
If you choose to receive promotional emails or other marketing communications from Blue Lagoon Hot Tubs, we may use the contact information you provide to send information about products, services, promotions, or company news.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.
Transactional communications related to purchases, service requests, appointments, or other existing business relationships may still be sent when necessary.
How We Share Information
We may share information with trusted service providers when necessary to operate our business and website. These may include providers that assist with:
- Website hosting
- E-commerce
- Payment processing
- Shipping and order fulfillment
- Email delivery
- Website analytics
- Advertising
- Customer communications
- Website security
These providers may access information only as necessary to perform the services they provide or as otherwise permitted by their own terms and privacy policies.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.
Data Security
We use reasonable administrative and technical measures designed to protect information submitted through our website.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. Blue Lagoon Hot Tubs is not responsible for the privacy practices or content of third-party websites.
We encourage visitors to review the privacy policies of websites they visit.
Children's Privacy
This website and our products and services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through this website.
Your Privacy Choices
Depending on where you live and applicable privacy laws, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.
You may contact Blue Lagoon Hot Tubs if you have a question or request regarding personal information we maintain about you.
We may need to verify your identity before completing certain requests.
Information Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements.
Updates will be posted on this page with a revised "Last Updated" date.
Contact Blue Lagoon Hot Tubs
If you have questions about this Privacy Policy or how your information is handled, please contact Blue Lagoon Hot Tubs using the contact information provided on our website.
